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Litigation Support Representative at Veritext Legal Solutions
Job Description
Overview:
Providing our clients with exceptional service is the foundation of our business. In Litigation Support, you'll play a vital role in the litigation process assisting our clients with their data needs. You will be responsible for the intake and processing of transcripts, files and exhibits and making sure they are readily accessible to the client.
What you'll do:
+ Work closely with court reporters to process/produce deposition transcripts
+ Run quality control on vendor provided data, adhere to their instructions/notes and reconcile inconsistencies
+ Ensure orders and products are processed accurately, timely and confidentially in accordance with all state and federal regulations
+ Send deliverables electronically to clients and assist them with accessing their data through proprietary software
+ Build and maintain relationships with and provide support to court reporters
Who you are:
+ Customer service oriented with strong interpersonal skills
+ Excellent eye for detail, an independent thinker, organized and able to multitask
+ Dedicated professional with the ability to respond to requests promptly and accurately
+ Must possess excellent written and verbal communication skills
Benefits:
+ Competitive compensation
+ Comprehensive medical, dental and vision insurance
+ Hybrid work structure (two days in the office, three days working remotely)
+ Paid Time Off to rest, relax and pursue special interests outside of work
+ Flexible Spending Accounts (healthcare, dependent care, transit & parking)
+ Employee Assistance Program to support overall mental wellbeing
+ Matched 401(k) to help you save for your future
+ Generous employee referral program
+ Learning and development opportunities to advance both personally and professionally and more!
Job Responsibilities
- In Litigation Support, you'll play a vital role in the litigation process assisting our clients with their data needs
- You will be responsible for the intake and processing of transcripts, files and exhibits and making sure they are readily accessible to the client
- Work closely with court reporters to process/produce deposition transcripts
- Run quality control on vendor provided data, adhere to their instructions/notes and reconcile inconsistencies
- Ensure orders and products are processed accurately, timely and confidentially in accordance with all state and federal regulations
- Send deliverables electronically to clients and assist them with accessing their data through proprietary software
- Build and maintain relationships with and provide support to court reporters
Requirements / Qualifications
-
Customer service oriented with strong interpersonal skills
-
Excellent eye for detail, an independent thinker, organized and able to multitask
-
Dedicated professional with the ability to respond to requests promptly and accurately
-
Must possess excellent written and verbal communication skills
Benefits/What We offer
-
Competitive compensation
-
Comprehensive medical, dental and vision insurance
-
Hybrid work structure (two days in the office, three days working remotely)
-
Paid Time Off to rest, relax and pursue special interests outside of work
-
Flexible Spending Accounts (healthcare, dependent care, transit & parking)
-
Employee Assistance Program to support overall mental wellbeing
-
Matched 401(k) to help you save for your future
-
Generous employee referral program
-
Learning and development opportunities to advance both personally and professionally and more!
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