Senior Program Manager, Family Enrichment Center at Center for Court Innovation

THE ORGANIZATION

The Center for Court Innovation is committed to reducing crime and incarceration, addressing violence, supporting survivors, and building communities while strengthening public trust in justice. The Center seeks justice for marginalized groups, bringing an equity lens – particularly a racial and gender equity lens – to its work. For 25 years, the Center has worked to foster justice and equity to create safe, healthy, and thriving communities and, ultimately, to transform the justice system.

The Center is an 800-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn't), and providing expert assistance and policy guidance to justice reformers around the world.

Operating Programs

The Center's operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Court, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice.

Research

Researchers at the Center conduct independent evaluations, documenting how government systems work, how neighborhoods function, and how reform efforts change things. We believe in the "action research" model; accordingly, our researchers provide regular feedback on the results of the Center's own operating programs. The Center has published studies on topics including youth in the sex trade, reentry, gun violence, and drug treatment as an alternative to incarceration. Our researchers have been published in numerous peer-reviewed journals.

Policy & Expert Assistance

The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area.

THE OPPORTUNITY

The Staten Island Justice Center (SIJC or "Justice Center") offers an array of programming for both youth and adults in Staten Island, focusing on engaging those with current or past justice involvement. The Justice Center provides judges, prosecutors, and defense attorneys with alternative community sentencing options that hold individuals accountable in a way that is meaningful, proportionate, and restorative. The goal is to provide participants with individual and group services that help them to avoid future contact with the justice system and promote swift case resolutions that bolster public confidence in justice.

The Justice Center is seeking a Program Manager, Family Enrichment Center. Reporting to the Director of Community Initiatives, the Program Manager will oversee day to day operations of the Family Enrichment Center (FEC) funded by the New York City Administration for Children Services (ACS). FECs represent one of ACS' approaches to supporting child and family well-being and strong communities, build on family and community strengths, are guided by the community's interests, dreams, goals, and desires, and do so without being intrusive or using a case management approach. FECs do not follow a traditional social service delivery approach. They are 100% voluntary, safe spaces that welcome all, and respect each person's privacy and their ability to decide how, when, and how often to interact with an FEC. The Program Manager will ensure the FEC is run with fidelity to the model, serve as a liaison to ACS , and co-design and co-implement strategies.

The Justice Center strongly encourages and seeks applications from women, people of color, LGBTQ community members, as well as individuals with prior contact with the criminal justice system.

Responsibilities include but are not limited to:
• Identify community members via a series of virtual and in-person meetings who are interested in being part of the FEC and engage them in discussions about community needs, assets, and strengths to inform FEC vision and offerings;
• Help community to identify and secure a physical space for the FEC and ensuring that the space is co-designed with the community to be a welcoming, encouraging, and positive environment;
• Bring the model of co-design to life by ensuring that members have substantial roles in creating a vision for the FEC and designing offerings that promote one or more of the seven family protective factors (Resilience, Relationships, Knowledge, Support, Communication, Economic Mobility, & Community);
• Develop and support an Advisory Council/Board of FEC members to guide the strategic vision for the FEC, manage the FEC budget, and participate in management decisions, reviewing financial reports, and other activities;
• Manage the hiring, training, and coaching of FEC staff/team members and provide supervision and ongoing support;
• Create a culture of equity, collaboration, and non-hierarchical decision making among staff, FEC members, and Advisory Council /Board members and ensure that the FEC is known as an entity separate from the contractor, not marketed as a "program" of the contractor, and that the contractor allows the community to create its own FEC identity;
• Maintain consistent communication with the New York City Administration for Children Services (ACS) Division of Child and Family Well-Being team to discuss progress and ensure that all contractual responsibilities are being adhered to;
• Leverage additional resources through in-kind donations, pro-bono services, and additional funding opportunities;
• Support ongoing quality assurance and quality improvement to assess FEC impact and ensure fidelity to frameworks of equity, co-design, Appreciative Inquiry (AI), and protective factors by working with FEC members, ACS representatives, contracted agency staff, and/or consultants
• Participate and engage FEC team in learning collaboratives facilitated by ACS with other FEC teams from across the city;
• Participate in SIJC all-staff meetings, committees, and staff development activities;
• Attend SIJC/FEC events or community meetings after hours or on weekends;
• Other relevant tasks, as needed.

Qualifications:The ideal candidate will have lived experience with 7 years of experience in project management, a Bachelors degree with 5 years of experience, OR any graduate-level degree + 3 years of experience. Additionally, 3-4 years of relevant supervisory experience is preferred. Candidates who are bilingual in Spanish and English are highly encouraged to apply. Experience with project management, developing internal policies, allocating resources, and managing staff towards deadlines and performance goals required. The ideal candidate will have a track record of engaging in on-the-ground community-based work and must embody and create a welcoming culture of creativity, flexibility, community and social justice. Relevant experience includes managerial and/or leadership roles in community organizing, community-led programs, coalitions, or other community-driven service delivery. Experience can be a combination of professional, paid experience or verifiable volunteer experience. Ideal candidates will be from or have deep connection with the community they will be serving. Additional preferred qualifications include:
• Knowledge of – and commitment to – the Staten Island Northshore communities
• Outstanding community organizing, collaboration, and advocacy skills
• Management skills in collaborative team environments that includes supporting paid and volunteer team members, managing budgets, and monitoring milestones and outcomes
• Commitment to and ability to implement strategies related to cultural competency, equity, and diversity and inclusion
• Strong interpersonal skills, facilitation skills, and the ability to connect with people with diverse and intersecting identities
• Ability to perform multiple tasks effectively in a fast-paced, challenging, and constantly changing environment

Position Type: Full-time, in-person schedule. Must be able to work nights or weekends, as needed.

Location: Staten Island, NY

Compensation: The compensation range for this position is $66,490 to $79,390 and is commensurate with experience. The Center for Court Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

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