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The Texas A&M University System

Full-Time

College Station, TX, US

Not defined

26 Dec → 25 Jan

Expired

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability.

Diverse perspectives, talents, and identities are vital to accomplishing our and living our .

Who we are

Texas A&M University relies on all faculty, staff, and students to be knowledgeable of compliance obligations and the ethical behavior associated with their respective roles.

The Office of Risk, Ethics, and Compliance (OREC) provides leadership and university-wide services that strengthen accountability, mitigate significant risks, and reduce the consequences of non-compliance with federal and state laws.

To learn more, please visit our website at : .

What we want

This Civil Rights Case Manager, plays a critical role in the university’s response to allegations of discrimination or harassment based on a protected class, including sexual assault and sexual harassment.

This individual reviews all incoming reports and provides objective information about a party’s rights, compassionate and appropriate support and resources, and options for resolving the complaint through the University’s formal or informal processes.

We foresee this person will support the University’s mission to create and maintain an environment that is free from discrimination, harassment, and retaliation.

The selected candidate will subscribe to and support our commitment to Inclusion, Diversity, Equity and Accountability as stated above.

If this description appeals to you, we invite you to apply to be considered for this opportunity.

What you need to know

COVID-19 information : Texas A&M University monitors local, state and federally mandated health guidelines to keep students, employees, prospective employees, and visitors as safe as possible.

For the latest information regarding Texas A&M’s COVID-19 response, please visit the . For COVID-19 employment-related information, please visit the Division of Human Resources and Organizational Effectiveness’ .

Required Education and Experience :

Bachelor’s degree of equivalent combination of education and experience.

Three years of related experience in case management, law enforcement, and / or investigations.

Required Knowledge, Skills, and Abilities :

Excellent verbal and written communication skills.

Ability to establish rapport and communicate with students, faculty, and staff from various cultural, social, educational and economic backgrounds.

Exceptional interpersonal skills and the ability to work collaboratively and interact effectively with a diverse array of faculty, staff, students, community members, and other third parties.

Skilled in communicating with tact, diplomacy, discretion, and professionalism.

Skilled is organizing, prioritizing, and managing multiple tasks and records in a high volume, fast-paced environment with attention to detail, flexibility and appropriate discretion.

Ability to objectively gather and record relevant information into a well-organized file.

Knowledge of relevant state and federal civil rights laws.

Ability to adapt to constantly changing legal landscape. Ability to work as part of a team.

Proficiency in Microsoft applications with an emphasis on Word, excel, Outlook, and PowerPoint.

Ability to organize, prioritize, and manage multiple tasks and data in a high volume, fast-paced environment with accuracy, attention to detail, flexibility, confidentiality, empathy, positivity, and compassion.

Demonstrated commitment to diversity, equity, and inclusion and experience working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment.

Knowledge of best practices in higher education compliance with respect to effectively addressing discrimination, harassment, and retaliation.

Ability to act independently, take initiative, and exercise sound judgment.

Ability to multi-task and work cooperatively with others.

Preferred Experience :

Experience providing case management services for child protective services, people with disabilities / mental health challenges, or other social services field.

Experience working in academic advising, student assistant services, student conduct, academic honesty, or other student support field at a college or university.

Experience working for a domestic / dating violence shelter, sexual assault center or other advocacy center.

Experience working as a teacher, counselor, or nurse.

Experience working for law enforcement or court as a victim’s advocate.

Responsibilities :

Investigation Support and Case Management - Triages reports of discrimination, harassment, and or related retaliation and provides a prompt, compassionate, and appropriate response.

Conducts intake meetings, offers resolution options, facilitates academic and supportive resources, and communicates about a party’s rights in the university process.

Provides status updates to the parties throughout the selected complaint resolution process (formal or informal). Maintains confidentiality to the extent allowed by federal regulations, state laws and university policies.

Ensures timely and accurate documentation of all reports and University responses. Collaborates with a variety of campus partners (housing, academic officials, financial aid, etc.

to coordinate support services and eliminate roadblocks. Refers students to university and community resources, as appropriate.

Training and Campus Outreach - Engages in continuous learning to Title IX, Title VII, VAWA, and related civil rights regulations, state laws, and University policies.

Delivers training and education programs for the university community. Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold our values.

Represents the department at special events, community functions, and University trainings. Performs other duties as assigned.

Last updated : 2022-12-26

Job Responsibilities

  • This individual reviews all incoming reports and provides objective information about a party’s rights, compassionate and appropriate support and resources, and options for resolving the complaint through the University’s formal or informal processes
  • Investigation Support and Case Management - Triages reports of discrimination, harassment, and or related retaliation and provides a prompt, compassionate, and appropriate response
  • Conducts intake meetings, offers resolution options, facilitates academic and supportive resources, and communicates about a party’s rights in the university process
  • Provides status updates to the parties throughout the selected complaint resolution process (formal or informal)
  • Maintains confidentiality to the extent allowed by federal regulations, state laws and university policies
  • Ensures timely and accurate documentation of all reports and University responses
  • Collaborates with a variety of campus partners (housing, academic officials, financial aid, etc
  • to coordinate support services and eliminate roadblocks
  • Refers students to university and community resources, as appropriate
  • Training and Campus Outreach - Engages in continuous learning to Title IX, Title VII, VAWA, and related civil rights regulations, state laws, and University policies
  • Delivers training and education programs for the university community
  • Represents the department at special events, community functions, and University trainings
  • Performs other duties as assigned

Requirements / Qualifications

  • Bachelor’s degree of equivalent combination of education and experience

  • Three years of related experience in case management, law enforcement, and / or investigations

  • Excellent verbal and written communication skills

  • Ability to establish rapport and communicate with students, faculty, and staff from various cultural, social, educational and economic backgrounds

  • Exceptional interpersonal skills and the ability to work collaboratively and interact effectively with a diverse array of faculty, staff, students, community members, and other third parties

  • Skilled in communicating with tact, diplomacy, discretion, and professionalism

  • Skilled is organizing, prioritizing, and managing multiple tasks and records in a high volume, fast-paced environment with attention to detail, flexibility and appropriate discretion

  • Ability to objectively gather and record relevant information into a well-organized file

  • Knowledge of relevant state and federal civil rights laws

  • Ability to adapt to constantly changing legal landscape

  • Ability to work as part of a team

  • Proficiency in Microsoft applications with an emphasis on Word, excel, Outlook, and PowerPoint

  • Ability to organize, prioritize, and manage multiple tasks and data in a high volume, fast-paced environment with accuracy, attention to detail, flexibility, confidentiality, empathy, positivity, and compassion

  • Demonstrated commitment to diversity, equity, and inclusion and experience working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment

  • Knowledge of best practices in higher education compliance with respect to effectively addressing discrimination, harassment, and retaliation

  • Ability to act independently, take initiative, and exercise sound judgment

  • Ability to multi-task and work cooperatively with others

  • Experience providing case management services for child protective services, people with disabilities / mental health challenges, or other social services field

  • Experience working in academic advising, student assistant services, student conduct, academic honesty, or other student support field at a college or university

  • Experience working for a domestic / dating violence shelter, sexual assault center or other advocacy center

  • Experience working as a teacher, counselor, or nurse

  • Experience working for law enforcement or court as a victim’s advocate

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