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Court Administration Assistant - Criminal at Maricopa County, Arizona
Maricopa County, Arizona
27 Apr → 27 May
Criminal Law Criminal Justice
Min - 1st Quartile - Mid - Max
$18.50 - $20.38 - $22.25 - $26.00
The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $18.50 to $20.38.
This position is non-exempt under the FLSA.
What We Offer
We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
Click here to learn more!
Classified – Judicial CPR
About the Position
The Court Administration Assistant provides administrative support in a high-volume work environment that requires the ability to multi-task, use strong organizational and communication skills to provide exemplary service, both internally and externally, ensuring that the needs of the Court are met effectively. This position works within the Criminal Department and is responsible for the adjudication of all felony offenses committed within Maricopa County.
ABOUT THE SUPERIOR COURT:
The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.
We recognize your time is valuable, so please apply if you meet the following required qualifications:
- High school diploma or GED
- Two (2) years of general clerical or administrative experience
Combined education and experience qualifications:
- Post-secondary education may substitute for the experience requirement on a year-for-year basis
Our Preferred Candidate has:
- Bilingual in Spanish/English
- Familiarity with the Arizona Constitution and Arizona Revised Statutes specific to the assigned divisions
- Experience with multi-line telephone systems
Knowledge, skills, and abilities:
- Principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
- The use of computer applications including spreadsheets, databases, and word processing software.
- Written and verbal communication with others to convey information effectively
- Critical thinking and evaluating information to determine the best solution
- Providing exemplary customer service
- Learn policies, procedures, and guidelines established by the Court
- Respond courteously to concerns of the public, attorneys, and employees
- Use effective time management skills to handle multiple tasks at one time
- Excel in a high volume and time-sensitive work environment
- Establish and maintain effective working relationships with others
- Understand and accurately brief oral and written instructions
- Make sound decisions in accordance with regulations, policies, and procedures
- Work as a member of a team with minimal supervision
ESSENTIAL JOB TASKS
(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)
- Performs case management entry and/or retrieval to include but not limited to: Integrated Court Information System (iCIS), Integrated Court Information System - Next Generation (iCISng), Adult Probation Enterprise Tracking System (APETS), Justice Web Interface (JWI), and Jail Management System (JMS).
- Directs public to appropriate Court programs, resources, facilities, and outside agencies
- Responds to case-related inquiries from the public, attorneys, Judicial Officers, and Judicial Branch staff
- Reviews case status reports, conducts research and performs other case management-related functions
- Trains new and existing staff on departmental processes, policies, and procedures
- Initiates, updates, and maintains case-related information in Court software
- Assists in the preparation of statistical reports
May rotate between downtown locations at South Court Tower at 175 W Madison St, Phoenix, AZ and Central Court Building at 201 W Jefferson St, Phoenix, AZ. While performing the duties of this job, the employee is regularly required to speak clearly and hear; see details of objects that are less than a few feet away; sit for long periods of time; stand, walk, use hands to finger handle or feel; reach with hands and arms; and occasionally push, pull or lift up to 20 pounds.
Attention Current Maricopa County Employees: As of 1/1/2022, the Judicial Branch of Arizona in Maricopa County formalized itself as a separate entity and employer from Maricopa County. To learn more about how that may affect you please click
Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.
Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.
All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.
Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.