Human Rights Coordinator at CHD



Mid Level

Springfield, MA, USA

Not defined

13 Jul → 12 Aug

Job Description

The Human Rights Coordinator is responsible for ensuring that all functions related to the protection of CHD consumers’ human rights are addressed as required by regulators, funders, internal policies and the mission of CHD. Funders and regulators include Massachusetts Department of Mental Health, Massachusetts Department of Youth Services, Massachusetts Department Children and Families, Massachusetts Department of Developmental Disabilities, Massachusetts Department of Early Education and Care, Massachusetts Department of Public Health, Connecticut Department of Public Health and Connecticut Department of Mental Health and Addiction Services.

The Human Rights Coordinator serves as the leader and facilitator of the Center for Human Development’s Human Rights Committee. S/he ensures that the committee’s membership complies with the standards established by the regulators. Additionally, the Coordinator is the liaison between the committee, governing state funders, program Human Rights Officers, people served, program managers/supervisors and CHD leadership. S/he takes all necessary measures to ensure that CHD is in compliance with and monitoring of state regulations, CHD policies and all internal and external reporting as they relate to human rights functions.

Job Responsibilities

  • Leads and facilitates the Center for Human Development’s Human Rights Committee, recruits and trains its members and ensures membership consistently meet the proper numbers and roles as per CHD’s licensing bodies.
  • Meets regularly with Human Rights Coordinators/Specialists of state agencies, attends and attends required Mass. Department of Developmental Disabilities and Mass. Department of Mental Health Human Rights Training Network (HRTN) as well as any other trainings or networking functions as required.
  • Ensures division and program leadership recruits, assigns and maintains an adequate number of Human Rights Officers (HROs).
  • Identifies incoming incident reports and reports entered directly into proprietary funder incident tracking systems of those involving human rights issues as well as distinct human rights complaints and restraints. Tracks, monitors and insures internal follow up on human rights issues, restraints and complaints.
  • Ensures that there is a mechanism for clients to communicate complaints and have a voice within that process at CHD.
  • Conducts unannounced visits to program locations and sites to insure compliance with Human Rights policies, rules and regulations, alone or with a volunteer committee member(s)
  • Functions as a member of the Organizational Excellence (OE) team

Requirements / Qualifications

  • Bachelor’s Degree in relevant field

  • Excellent written and oral communications (in English)

  • Strong ability to research and understand state human right’s laws and regulations

  • Experience with human rights processes

  • Experience and commitment to working with consumers of mental health and substance abuse services

  • Understanding of Massachusetts and Connecticut state funding agencies human rights requirements

  • Must be able to work independently with minimal direct supervision and as part of a team.

  • Detail oriented with exceptional follow-up and organizational skills.

  • Must have a valid driver’s license and a vehicle.

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