Criminal Justice System Specialist 1 at Commonwealth of PA

Commonwealth of PA


Mid Level

Dauphin County, PA, USA

$46.318 - $70.416

04 Jan → 03 Feb

Job Description

The Pennsylvania Commission on Crime and Delinquency is looking for a detail-oriented individual for our Office of Victim Services, Victims Compensation Assistance Program to assist in the processing and approval/disapproval of compensation claims.

The PCCD's mission is to enhance the quality, coordination and planning within the criminal and juvenile justice systems, to facilitate the delivery of services to victims of crime, and to increase the safety of our communities.

If this type of work interests you, apply today!

This Criminal Justice Systems Specialist 1 is responsible for providing financial reimbursement/guidance and other compensation related services to victim of crime, their families, significant others and other claimants.

Work Hours and Additional Information:
Full-time employment
Work hours: 8:00 am - 4:30 pm Monday - Friday with a 1 hour lunch.
Travel on short notice, both in and out of state, may be required.
Free on street parking available.
You will have the opportunity to work from home (telework) up to 3 days a week. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals)

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.

Do not submit resumes, cover letters, and similar documents. These documents will not be reviewed and the information contained therein will not be considered for the purposes of determining your eligibility for the position or to determine your score. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Must be able to perform essential job functions

Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans’ Preference tab or contact us at

You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this short video! Health & WellnessWe offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*Compensation & Financial PlanningWe invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life BalanceWe know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and CultureWe believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.Employee PerksSometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.For more information on all of these Total Rewards benefits, please visit and click on the benefits box.*Eligibility rules apply.

Job Responsibilities

  • Call Center Assistance - Answer VCAP’s 800 number incoming calls, transfer calls, and document call types. Monitor the queue for incoming calls and use a variety of telephone techniques, customer skills and program resources to provide information including, but not limited to, eligibility requirements, procedures, types of benefits, monetary limitations, questions on emergency awards, how a claim is verified, assistance with filing claims, providing referrals, and claim status.
  • Claim Processing - Responsible for the claim investigation, determination, disposition, and reimbursement preparation for victims/claimants.
  • Advocacy - Interacting with victims and assisting to ensure their rights and services as provided by law, and consistent with victim services standards and procedures.
  • Technical Assistance - Developing and providing on-site technical assistance to victim service programs throughout the Commonwealth related to the victim’s compensation services provided by those programs.
  • If you have the required experience as indicated below and wish to explore a rewarding career that offers the opportunity to share your skills while earning a great salary, apply today!
  • Additional details regarding the duties of this position may be found in the position description.

Requirements / Qualifications

  • Minimum Experience and Training Requirements: Successful completion of the commonwealth’s Criminal Justice System Specialist Trainee program; OR one year of professional experience in criminal or juvenile justice, law enforcement, or victim services, and a bachelor’s degree in the social or behavioral sciences, criminal justice, law enforcement, or a related field; OR an equivalent combination of experience and training.

  • Must meet PA residency requirement – For more information on ways to meet PA residency requirements, follow the link and click on Residency

  • A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information

  • You must pass a background investigation.

How To Apply

Apply through LegalJobs

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