Human Rights Officer at Solomon Carter Fuller MHC

Solomon Carter Fuller MHC


Mid Level

Boston, MA, USA

$63.702 - $91.826

30 Dec → 29 Jan

Job Description

The Department of Mental Health is seeking a qualified candidate for the role of Human Rights Officer at the Dr. Solomon Carter Fuller Mental Health Center. The Human Rights Officer interacts with clients on a daily basis to establish a rapport and educate them about their rights as patients in a DMH facility. The occupant of this position advocates for clients whose human rights may be or are at risk of being denied, making a special effort to identify, document, and meet with clients who may not be capable of requesting assistance. This position includes filing complaints or appeals on the client's behalf as needed, monitoring the complaint process from the initial filing stage to the resolution, and monitoring other risk management data regarding all incidents and investigations. The Human Rights Officer also monitors the facilities use of restraint and seclusion by reviewing each order, episode, and related aggregate data.

The Human Rights Officer serves as staff to the Human Rights Committee, and provides essential information to facilitate the committee's advisory and monitoring function while also acting as liaison between the committee and facility administration. When appropriate, the occupant of this position takes deliberate steps to encourage proactive resolution to client or staff concerns prior to utilizing the formal complaint process. This includes working closely with facility staff and clients to effect positive change through participation in work groups, task forces or committees as requested. Additional duties include participating as a member of the Complaint Review Committee, collaborating with other DMH Human Rights staff on projects of common interest and importance, and attending team meetings and periodic review meetings as needed in an effort to reflect the perspective of clients.

The occupant of this position will develop human rights training materials such as new employee orientation handouts, client handbooks, client rights postings, etc., and will provide necessary training to clients and staff through orientation, annual review sessions, group settings, and one-on-one meetings.

Please Note: This position is 37.5 hours per week, Day Shift, Days off are Saturday and Sunday.

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve – but it’s more than a paycheck. The State’s total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation

Pre-Offer Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines

Education and license/certification information provided by the selected candidate is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

For assistance please contact Health Human Resources at (617) 626-9276.

First consideration will be given to those applicants that apply within the first 14 days.

Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Requirements / Qualifications

  • Previous experience in Human Rights and/or patient advocacy. The preferred candidate will have experience advocating for individuals with mental health conditions.

  • Demonstrated ability to produce timely, professional reports.

  • Ability to organize and deliver effective presentations and trainings.

  • Ability to establish rapport and work effectively with co-workers, providers, and external advocates as needed.

  • Ability to prioritize and adjust work assignments to meet changing situations and demands.

  • Given the population served, bilingual or multilingual fluency.

  • Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in investigatory, law enforcement or regulatory administration work, or (B) and equivalent combination of the required experience and the substitutions below.

  • A Bachelor's or higher degree may be substituted for a maximum of the two years of the required experience.* Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Benefits/What We offer

  • 75% state paid medical insurance premium

  • Reasonable Dental and Vision Plans

  • Flexible Spending Account and Dependent Care Assistance programs

  • Low cost basic and optional life insurance

  • Retirement Savings: State Employees’ Pension and a Deferred Compensation 457(b) plan

  • 12 paid holidays per year and competitive Sick, Vacation and personal Time

  • Tuition benefit for employee and spouse at state colleges and universities

  • Short-Term Disability and Extended Illness program participation options Incentive-based Wellness Programs

  • Professional Development and Continuing Education opportunities

  • Employer for Public Service Student Loan Forgiveness Program

How To Apply

Apply through LegalJobs

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